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DIGI BROADBAND DON'T BUY

AT FIRST I WAS RECOMMENDING DIGI BROADBAND FOR EVERYONE. IT WAS FAST AND SMOOTH. MY ROOMATE USE IT FOR AROUND 2 WEEKS AND YOUTUBE WAS LIKE HIS NEW TELEVISION CHANNEL. NO LAGGING. VERY STABLE CONNECTION. 

AFTER ENOUGH TIME OBSERVING THE BEHAVIOUR OF DIGI BROADBAND, I WAS SATISFIED WITH IT AND IT WAS TIME TO GET ONE FOR MYSELF. aND THIS IS WHAT HAPPEN. 

During the first week of using it. two thumbs up. So fast compare to other broadband provider. I was happy and i can do my work more smoothly now. 

HOWEVER

after that, suddenly Digi got a problem. Spesifically only in my campus Universiti Malaysia sabah. When i use it in KK, no problem, but in UMS.. It was not like its getting slow or something, but it does not want to connect at all. everytime i click connect and error will occur

'error 619 connection to remote host cannot be established so the port used for that connection is closed'. 

What is that mean? 

So, patiently i went to Digi centre trying to ask about it. Guess what, Digi centre is only hundreds metre from my campus. but the connection there in their own place is super fast like i used to has before the problem started. 

Then i asked, what is going on with the connection in UMS?

This is the part where i don't like the much. The part where everyone there in Digi does not know anything. The answer is " maybe (MAYBE?) there is some problem in UMS, we have 2 people in charge there. maybe they are fixing it now. " 

basically, no one knows about it. I was disappointed yet i had to believe that they are doing something. So let it be. I wait. But the problem does not resolved until now and i am really stress with it. I want to do my work now, slow connection also can but cannot connect at all? 

Now i am searching on whom i need to report this problem since Digi centre itself is not reliable.. i don't know. 

Comments

  1. sharihana11:20 am

    front desks are indeed annoying~!
    jz contact HQ or the hotline.
    they hav better attitudes towards all the mess, hopefully. ;-)
    gud luck!

    ReplyDelete

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