Zalora, CollectCo: Return Refund and where to find them.

Ordered a belt from Zalora. I really love this belt with automatic leather buckle. The price can be very expensive. Original leather with that kind of buckle cost at least RM150 and above. However I found this belt in Zalora for only Rm44.90. Is is a real leather? Yes. I am sick of this fake kind of leather. It prone to snap and break. The real leather are more elastic and more resistant to wear and tear. One thing about shopping in Zalora is ( everyone will agree with this), is the size they advertise does not always match the real product. Who are working behind this Zalora stuff? Do they feel guilty on lying to their customer. They were selling clothing, accessories, shoes, belt, online! Size does matter. So, when the belt was advertise to be this length... what I received today is 20cm shorter. 20 cm!! I can accept plus minus 5. But this is 20cm. This is the second time such thing happened to me. Rest assure. Zalora have 30 days return policy. You can return the item to th